Terms

Terms of Use:

 

Our Website www.Trufacial.com is provided to you by Trufacial ("Trufacial," "we," "us" or "our").

 

To assist you in using our Website, and to explain the relationship arising from your use of our Website and the information, products, and services offered through it, we have created (i) these Terms of Use (the "Terms of Use" or "Terms"), and (ii) Privacy Policy. Our Privacy Policy explains how we treat certain information that we have about you and our Terms govern your use of our Site and participation in our Website. Our Terms apply to any visitor to the Website.  By using our Website you agree to be bound by these Terms.  Please do not use our site if you do not agree to be bound by the Terms.  

 

 1. Your Agreement. These Terms govern your use of the Website. Please read these Terms carefully as they impose legal obligations on you and us. By accessing and using our Website, you acknowledge and agree to be legally bound by these Terms. The Trufacial Website is provided on an as-is basis and Trufacial provides no representations or warranties as to the accuracy, completeness, or utility of any content provided on the Trufacial Website.  Any claims relating to the Trufacial Website shall be governed by the laws of Delaware.  

 

2. Obtaining a Password Use of Your Password. Customers are allowed to create an account on the Website in order to move through the online checkout process faster, store multiple shipping addresses,  and view orders. Online accounts are accessible only to Registered Users that have a username and password. If you are a Registered User and obtain a username and password, please keep in mind that we will treat anyone who uses your username and password as "you". We will provide this user with all of the rights and privileges that we provide to you, and we will hold you responsible for user activities associated with your username and password. We therefore recommend that you maintain your username and password in confidence, and that you refrain from disclosing this information to anyone who might "pretend" to be you with respect to your use of our Website. Please notify us immediately if you suspect that someone is using your username and password in an inappropriate manner.

 

3. Grant of Rights to Users. Based on your agreement to comply with these Terms, we grant you a non-exclusive license to (1) access and use all publicly available and, if expressly authorized, password-protected areas of our Website, Website Content, and Website Services in order to: (i) learn more about Trufacial and the products and services that we offer; (ii) provide information to us through our Website; and (iii) purchase Trufacial products. 

 

4. Trufacial Ownership.  All information, software, artwork, trademarks, text, video, audio, pictures, logos, and other content on the Website or embodied in our products and services, including all associated intellectual property rights (collectively, the "Website Content"), is the property of Trufacial

 

5. Submitted Content. Any information, data, images, drawings, photographs, and/or other materials you transmit, submit or post (or which you transmitted, submitted or posted in the past) to the Trufacial Website (collectively, "Submitted Information") will be considered non-confidential and non-proprietary. Trufacial will have no obligations with respect to the Submitted Information, and by transmitting, submitting or posting Submitted Information to the Trufacial Website you hereby grant to Trufacial, and its subsidiaries and affiliates, a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, sublicensable and transferable license to make, sell, have made, disclose, distribute, display, perform, copy, reproduce, incorporate, prepare derivative works of, and/or otherwise use the Submitted Information for any and all commercial and non-commercial purposes, including without limitation in connection with the Trufacial Website.

By using our Website you may not and shall not:

  • Upload, email, or otherwise transmit any image or other content that is unlawful, obscene, harmful, hateful, invades the privacy of any third party, contains nudity or pornography, or is otherwise objectionable.
  • Disseminate materials that impact or invade the privacy of others, such as photographs, video clips, sound recordings, Personal Information, or other materials that reveal personal, private, or sensitive information about another person, without that person's consent.
  • Submit material that is intentionally false, defamatory, unlawfully threatening, or unlawfully harassing.
  • Infringe any third party's copyright, patent, trademark, trade secret, or other proprietary rights or rights of publicity or privacy. Electronic materials – such as music, videos, images and text in electronic form – can easily be copied, modified, and sent over the internet. 
  • Transmit materials that contain viruses, Trojan horses, worms, time bombs, cancelbots, or other computer-programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data, or Personal Information.
  • Use the Website to artificially generate traffic or page links to a website or for any other purpose not expressly allowed under these Terms.
  • Use the Website in a manner that could disable, overburden, or impair the Website or Website Services or interfere with any other party's use and enjoyment of the Website and Website Services, such as through sending "spam."
  • Use the Website to test or reverse engineer the Website in order to find limitations, vulnerabilities, or to evade filtering capabilities.
  • Seek to obtain access to any materials or information through "hacking", "data harvesting", or through other means we have not intentionally made available to you through the Website.
  • Use the Website for any purpose that is unlawful or prohibited by these Terms. For example, you will not use the Website to violate any law, statute, or regulation (including, without limitation, those governing export control, consumer protection, unfair competition, anti-discrimination, or false advertising.

7. WARRANTY DISCLAIMER.  THE CONTENT ON TRUFACIAL'S WEBSITES IS PROVIDED "AS IS" WITHOUT ANY REPRESENTATIONS OR WARRANTIES WHATSOEVER. TRUFACIAL MAKES NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING SUCH CONTENT AND MICRON DISCLAIMS AND NEGATES ANY AND ALL REPRESENTATIONS AND WARRANTIES REGARDING SUCH CONTENT, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OR OTHER VIOLATION OF RIGHTS. FURTHER, TRUFACIAL MAKES NO REPRESENTATIONS OR WARRANTIES CONCERNING THE ACCURACY, RESULTS, OR RELIABILITY OF THE USE OF THE CONTENT ON ITS WEBSITES OR OTHERWISE RELATING TO SUCH CONTENT OR ON ANY WEBSITES LINKED TO OR FROM THE TRUFACIAL WEBSITE.

 

8. LIMITATION OF LIABILITY. UNDER NO CIRCUMSTANCES INCLUDING, BUT NOT LIMITED TO BREACH OF CONTRACT, TORT, OR NEGLIGENCE, WILL TRUFACIAL BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS) THAT ARISE OUT OF, OR ARE RELATED TO, YOUR USE OF THE WEBSITE, WEBSITE CONTENT, OR WEBSITE SERVICES. IN NO EVENT SHALL TRUFACIAL AGGREGATE LIABILITY TO YOU FOR ANY LOSS, DAMAGE, OR CLAIM RELATED TO OR ARISING OUT OF THE WEBSITE, WEBSITE CONTENT, OR WEBSITE SERVICES RECEIVED FROM TRUFACIAL EXCEED U.S. $250.00.

 

9. Indemnity. You agree to defend, indemnify, and hold Trufacial and its subsidiaries, affiliates, officers, directors, agents, and employees harmless from any liability to third parties, including reasonable attorneys' fees, arising from or related to your breach of these Terms or a claim that Submitted Content or other material that you provide to us violates rights held by a third party.

 

10. Monitoring Website Use. You agree that we have the right and discretion to monitor any activity and content associated with our Website, Website Content, and Website Services. We may investigate any reported violation of these Terms or complaints relating to the Website, Website Content, and Website Services, and may take any action that we believe is appropriate including, but not limited to, removing materials from the Website and terminating/suspending your access to the Website.

 

11. Modifications to these Terms. If we modify these Terms, then such modifications shall take effect proactively, upon your subsequent access to the Website. You may print out a copy of these Terms for your records.

 

12. Use of Personal Information.  Information submitted to Trufacial through the forms located on the Trufacial Website is governed by the Privacy Policy located at www.trufacial.co,. To the extent you choose to submit personal information through the Trufacial Website, you agree to provide true, accurate, current, and complete information.

 

13. Effective Date. __June 18, 2023___.

 

What is a Trufacial Device?

Trufacial is a state-of-the-art handheld skincare device designed to enhance the effectiveness of your skincare routine. It's an innovative, convenient home-based solution that brings professional quality facial results right to your fingertips.

How does Trufacial work?

This patented device works in synergy with our Trufacial serums via a 3 step process: microdermabrasion, stimulating massage and microneedling/dermal roller. These steps combine to enhance the serum’s absorption and ensure their active ingredients to effectively penetrate into your skin. By creating a pathway for these potent formulations, your Trufacial System maximizes these benefits, resulting in a noticeable improvement in your skin texture and appearance.

What are the benefits of Trufacial?

Trufacial offers a multitude of benefits that contribute to the health and vitality of your skin. Our system works diligently to restore elasticity and firmness to the skin, achieved through deep hydration provided by our specialized serums. Smoothing lines and wrinkles becomes possible as the skin's moisture levels are significantly improved.

Furthermore, our treatments offer robust antioxidant protection, making the signs of aging less noticeable while safeguarding your skin against future damage. With the added advantage of the microdermabrasion diamond tip, Trufacial helps improve skin texture by eliminating the outer dead layer of skin and removing impurities.

The treatment is also effective in reducing the appearance of age spots and treating acne scars, all while gently exfoliating your skin. The inclusion of peptides, phospholipids, and retinoids promotes collagen production and addresses signs of aging, offering a comprehensive solution to a myriad of skin concerns. By integrating Trufacial into your regular skincare routine, you are investing in a path towards a more radiant and youthful complexion.

Is Trufacial safe?

Yes, Trufacial is a safe and non-invasive treatment suitable for all skin types. While our serums are suitable for all types, people with sensitive skin or rosacea should consult their dermatologist before using Trufacial.

What makes Trufacial different from other home facials?

Trufacial holds the unique distinction of being the only home skin rejuvenation system. Offering professional-grade quality, complete with 3 effective treatment tips, paired with our specially formulated serums, which have proven their efficacy in published clinical trials, Trufacial assures tangible results. This non-invasive and pain-free treatment delivers immediate, noticeable improvements to your skin's health and appearance. Further endorsing its quality, Trufacial is recommended by industry experts including dermatologists and plastic surgeons.

Is there any downtime after a Trufacial treatment?

Is there any downtime after a Trufacial treatment?

Given its non-invasive nature, you can return to your everyday routine post treatment. However, to maximize the benefits of our carefully formulated serums, it’s advisable to refrain from applying makeup for 8 hours or exposing your skin to direct sunlight, and avoiding saunas, steam rooms and hot showers for 24 hours.  For optimal results and to allow the serums to work their magic overnight, we recommend performing this rejuvenating Trufacial routine in the evening. 

Are the results of Trufacial long-lasting?

While the radiant results of a single Trufacial session are temporary, they can be sustained and even enhanced with consistent treatments. This ongoing regimen allows you to maintain your beautifully polished, glowing complexion, ensuring that the beneficial effects of Trufacial become a long-lasting part of your skincare journey.

How long does Trufacial take?

A complete Trufacial treatment for the full face typically requires around 10 minutes, encompassing setup time, changing of tips and pods, and device cleaning. The treatment time may extend if multiple areas are being addressed, such as the neck, chest, hands, or any other targeted regions. However, if focusing on the face with a single tip, the process is incredibly efficient, requiring just about one minute. Trufacial makes achieving radiant skin an easy and swift addition to your daily skincare regimen.

Can anyone get Trufacial?

Trufacial has been designed to accommodate all skin types, even those with sensitive skin. Nevertheless, individuals with active facial conditions such as rashes, sunburns, or open wounds should postpone the treatment until these issues have completely healed. For your safety, avoid using the device over sensitive areas like eyes and lips. Furthermore, those with rosacea should refrain from using Trufacial. Our goal is to enhance your skin health while ensuring comfort and safety in all our treatments.

How often should I get a Trufacial treatment?

The frequency of Trufacial treatments is tailored to your individual skin needs and objectives. Given the microdermabrasion diamond tip feature of our device, many individuals choose to conduct a full treatment session 1 to 2 times a week to reap its exfoliating benefits.

However, the massaging and microneedling steps can be performed more frequently – 3 to 4 times a week. This is possible as your skin will have already been gently exfoliated from your prior Trufacial treatment, readying it for further nourishment and care. Always remember, the key to successful skincare is a regimen that respects and responds to your skin's unique requirements.

Does Trufacial treatment hurt?

No, the Trufacial treatment is designed to be a pain-free and comfortable experience. While the microneedling step may produce a minor prickling sensation for some users, it does not induce any pain. The treatment is a gentle journey towards enhanced skin health and radiance, prioritizing both efficacy and your comfort.

Are there any side effects of Trufacial?

The Trufacial treatment is designed to be gentle, with minimal side effects that may include a slight redness, dryness, or a feeling of tightness in the skin. These effects are typically short-lived, fading away within a few hours after the treatment. Although infrequent, some individuals might experience breakouts or allergic reactions to the serums. To ensure the best experience with our products, we recommend performing a patch test prior to your first use. This way, you can enjoy the benefits of your Trufacial treatment with confidence and peace of mind.

Can I wear makeup after Trufacial?

Following a Trufacial treatment, it's best to steer clear of makeup application for a minimum of eight hours. This recommendation is due to the gentle exfoliation and microneedling processes your skin has undergone, making it more receptive to the beneficial properties of our serums. Applying makeup too soon might lead to pore-clogging and potentially hinder the optimal absorption of these active ingredients. To maintain the radiant results of your Trufacial treatment, allow your skin a brief break before returning to your makeup routine.

How often is the microneedling dermal roller replaced?

The Trufacial microneedling dermal roller will get replaced every 8 treatments. However, if you need additional rollers, you may purchase them separately.

What is the aftercare like for Trufacial?

Following a Trufacial session, it's crucial to protect your skin from direct sunlight, saunas, steam rooms, and hot showers for a minimum of 24 hours. Your skin, having been gently exfoliated and deeply nourished, needs a period of rest from potential irritants. It's also advisable to abstain from using abrasive exfoliants or scrubs, including retinols and acids, for a couple of days post-treatment. This allows your skin to fully reap the benefits of the Trufacial experience.

How often does the diamond microdermabrasion tip need to be replaced?

We recommend replacing your diamond microdermabrasion tip after 100 treatment areas, or once a year.

How long do serum pods last?

Serum pods will last approximately 3 months.  Individual usage varies.